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  1. Art For Kids Hub
  2. Membership Questions

Membership Questions

Website Questions

  • I'm seeing a blank screen when logging into my subscription!
  • How to adjust the video quality
  • How do I reset my password?
  • Why is the audio sound not working?
  • How do I favorite a lesson and where does the website save my favorites?

App Questions

  • I've subscribed through iTunes/Google Play and I'm having trouble accessing my account on a second device. What should I do?
  • The website does not recognize my email/password? I can't reset my password through the app!
  • The app could not load content, what is wrong?
  • How to Chromecast and AirPlay
  • What apps are available and what devices are they compatible with?
  • Where are all of the drawing categories in the new app?

General

  • How To Restore In-App Purchase
  • Using filters and categories in our new app and website!
  • Where can I find the printable for a lesson?
  • Can I embed or link to your membership lessons for my students?
  • I just signed up for the yearly membership, why am I getting a renewal notice in 4 days?
  • How do I update my credit card and billing information?
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