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General Questions
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Art Supply Questions
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Membership Questions
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eBook Questions
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YouTube Questions
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Recording Studio Questions
Promoted articles
- How do I submit a request for a new lesson?
- Welcome to our new support website!
- What markers do you use to color with?
- What art supplies would you recommend I buy for my kids?
- Why do you draw with a Sharpie?
- Problems Redeeming Gift Card - I receive an error saying the code has already been redeemed!
- How To Restore In-App Purchase
- Using filters and categories in our new app and website!
- Can I use the printables and ebooks in my classroom?
Knowledge base
General Questions
FAQ
- How do I submit a request for a new lesson?
- Can I use your lessons in my church or school online lessons?
- Can I email a photo of my child's artwork to you?
- Where can I send a photo of my child's artwork?
- What lessons would you recommend to older kids?
- What's your mailing address?
Announcements
Art Supply Questions
Membership Questions
Website Questions
- Problems Redeeming Gift Card - I receive an error saying the code has already been redeemed!
- I'm seeing a blank screen when logging into my subscription!
- How to adjust the video quality
- How do I reset my password?
- Why is the audio sound not working?
- How do I favorite a lesson and where does the website save my favorites?
App Questions
General
- How To Restore In-App Purchase
- Using filters and categories in our new app and website!
- Where can I find the printable for a lesson?
- Can I embed or link to your membership lessons for my students?
- I just signed up for the yearly membership, why am I getting a renewal notice in 4 days?
- How do I update my credit card and billing information?
eBook Questions
YouTube Questions
General
- Inappropriate commercial or banner ads!
- What's the difference between watching your lessons on YouTube vs your membership?
- Why do I no longer receive YouTube notifications when you publish a new video?
- Will you show my child's artwork in the next YouTube video?
- Where did the comments go on your YouTube videos?
- When is your next LIVE lesson?